Shopping online is great – it helps you keep life simple and get stuff done!
It’s understandable that you might wonder about all the personal information that we gather from you when you shop online with us. As a result, here are a few lines to put your mind at ease……
We do need to gather specific data from you when you’re placing an order – without the details, it would be very difficult for us to do our job! But please rest assured, your personal information will not be sold, swapped, traded, shared or passed on to a third party under any circumstances.
The personal information we need from you is:
- Your name and email address – so we can email your order confirmation to you.
- Your mobile/telephone number – in case we need to get in touch with you.
- Your debit/credit card details – to pay for the order.
- Your billing address – which corresponds to the credit/debit card used.
- Your delivery address – where someone will be able to sign for your order when it’s being delivered by DHL. Your billing address and delivery address don’t have to be the same.
Should we need to discuss any aspect of your order with you, we will make contact by email or by phone.
There is a highly technological side to all of this. We are very proud of our website – it uses up-to-date server technology to make sure that all your information is extremely protected. Encryption safeguards your credit/debit card information and orders can only be accepted from web browsers that allow communication through Secure Socket Layer (SSL) technology. As a result, an order cannot be accidently placed via an unsecured connection. Most web browsers above version three support this standard of security.
Our website has strict data protection and security measures in place. They protect against the loss, alteration, copying or misuse of the personal information that you have facilitated for us. We make a point of not storing financial information on our website.
Hopefully this is clear – should you have any queries, please don’t hesitate to get in touch. We hope you enjoy shopping on our website, and look forward to receiving your order soon!